Wadhawan International Pty Ltd
4607, 11 Bale Circuit
If you would like to send any documentation by post mail, please send it to our Melbourne office:
Wadhawan International Pty Ltd
4607, 11 Bale Circuit
For any concerns or incidents related to the use of the Website, you may contact Studio Gravity:
We do not offer a call service.
Studio Gravity offers custom clothing for men. On the Website, you will find detailed product descriptions and 3D visualizations of the products that can be acquired. While we try to accurately display the colours of our products on the Website, the actual colours you see depend on your monitor and settings of your screen, and we thus cannot guarantee that the colours displayed by your monitor will be the same colour of the product at the time of delivery and/or receiving:
Taxes are not included. All fees charged by Studio Gravity are exclusive of any taxes, duties or other governmental levies or any financial charges. You agree to pay and be responsible for any taxes, duties, levies, or charges for the use of the Transaction Services in addition to our service fees.
If the package is held in customs and duties are charged, even if we are not obliged to do so, we will reimburse the import duties (up to 25% of the order’s value). To request the refund for the customs taxes, the invoice should be sent within 30 days after delivery.
Splitit is a global payment method available in select countries that provides a simple, quick, and seamless buying experience. With Splitit, you can spread out your payments (6 separate payments). If paying with Splitit is available in your location, you will see it as an option at checkout.
To get further information, including detailed terms and conditions for the available options, please refer to following page on Splitit Website.
Delivery time is 14-28 days from the date of payment. The provided delivery date is an estimated date and not an ensured one. Due to external factors, the delivery date could be different from the confirmed date. Studio Gravity guarantees delivery except in situations, events or circumstances that are beyond our control (customer is not available, adverse weather conditions, errors in the shipping information, legal procedures, public holidays, etc.). Shipping is free on orders above $250 USD. For orders below this value shipping costs will be at a flat rate of $50 USD (regardless of the number of products).
Studio Gravity offers a Perfect Fit Guarantee for all its products. This guarantee includes:
To request a refund for the alterations, the following steps need to be followed:
The following conditions apply for the refund for adjustments:
The following conditions apply for the remakes:
Since every product is 100% individually custom-tailored and handcrafted just for you, we do not offer refunds. This is standard practice for custom-tailored products as there is no resale value.
Anyway, we will be glad to offer you a free remake whether garments cannot be adjusted locally according to our policy.
Studio Gravity only allows cancellation of an order if it has been made within 24 hours. After this time span, we cannot cancel the order as its production has begun and costs incurred (fabrics, tailor time, etc.)
Studio Gravity reserves the right to make unannounced changes in its website when considered as appropriate, change, delete or add content and services provided through the same, as well as the way in which they are presented or located on the Website for its improvement and renewal.
Studio Gravity reserves the right to refuse or withdraw access to the Website and/or services offered without notice on its own or a third party, to users, who violate these Terms and Conditions.
The Website and its contents, including its services, programs, data, designs, texts, graphics, logos, icons, buttons, as well as the software, commercial names, brands, creative works, illustrations, photographs or industrial drawings and any other features capable being used for industrial and commercial purposes (i) are property of and held in the ownership of Studio Gravity and are protected by national and international legislation concerning the intellectual and industrial property. Under no circumstances shall it be considered that Studio Gravity grants any kind of license, or engages in any form of relinquishment, transfer or total or partial assignment of the above rights, or that any right is conferred, especially in relation to the alteration, transformation, exploitation, reproduction, distribution, or public communication of the contents referred to above without the prior, express, and written authorization of Studio Gravity or corresponding owners. The User can only use the Website and its contents for personal and private use. Any other use is prohibited and will require the User to obtain the prior written permission of Studio Gravity. Studio Gravity puts its reasonable Studio Gravity to ensure that this Website is free of viruses and other malicious or harmful content. You can use, download, and print Website content solely for your own personal use or for non-commercial personal use. Except for your own personal use or internal business purposes, you cannot do any of the following without first obtaining the written permission of Studio Gravity:
As a general comment, Users must always operate in conformity with the law, with the norms of polite behaviour and the requirements of good faith, employing all due diligence and abstaining from using the Website in any way that may impede, damage, or adversely affect the normal operation of the Website, or the goods or rights of Studio Gravity, of its suppliers, of other Users or in general of any third party. Specifically, and without this implying any limitation of any kind of provisions of the previous section, Users shall, during their use of the Website, accept the following obligations:
The website of Studio Gravity contains links to other websites that you can visit. We have no control over the content of these websites, nor do we prove them. If you access a website, whose link has been provided on this website, you accept that Studio Gravity is not responsible for the content of the website, including any advertising or products offered on the website. Studio Gravity can also not be held liable for a criminal offense, damage or loss that occurred through visiting any of these websites.
These conditions also apply to any posting, on one of them, with Studio Gravity affiliated websites, such as Facebook, Instagram, Twitter, YouTube, or other social networks. All comments, images, videos, and other material on third-party social networks do not necessarily reflect the opinion or ideas of Studio Gravity or its employees. Therefore, Studio Gravity is not responsible for such content. In any case, the entire material posted on third-party social networks must comply with these conditions and, if applicable, also with those of these social networks.
You agree that all disputes, claims, or other matters arising from or relating to your use of the Website and/or purchase of the Products will be governed by the laws of Victoria, Australia. You agree that all claims arising from or relating to the Website, or the Products will be heard and resolved in a court of competent jurisdiction located in Victoria, Australia. All references to a time in the Terms is that time in Melbourne, Australia.
For orders over $999*
In the ready-to-wear suits
Via Credit & Debit Card